5 Words to Avoid in a Professional Email [PPT]

Sep 26, 2019


Words that you choose to include in your emails could actually have a deep impact on the response. Listed below are 6 words that make you seem less confident. It is, therefore, best to drop them. Let’s have a look at them.


You do not really have to hopeful regarding anything on a professional mail. If you are telling someone that you are hopeful that things would work out or you are hopeful that you would get the project done within the deadline, you are actually subconsciously showing them that you have got no control over the situation.It's, therefore, better to avoid this word.


This word is so overused these days that it doesn’t even seem genuine anymore. Most people have said that sorry seems to be the most unnecessary word in emails

If you really have to, use ‘I apologize for...’ to make your emails sound more genuine and professional.


Instead of using words like literally or basically, people have started using more of the word actually. Using it is fine but only in places where it makes sense. Throwing it ambiguously just anywhere isn’t right.

Beginning the email with “I” 

You must remember your English teacher telling you to never begin a line using the letter ‘I’. Well, guess what? The rule applies here too. This word shows that you are more concerned about yourself only.


In the formal emails these days, you would rarely find the usage of this word. In case you are still using it, it is high time that you stop immediately. It is an old-fashioned term and is actually not used anymore.


This word is used in most emails but actually sound negative. You might have heard this from a few English tutors as well. It makes it seem like you are declining a decision or a request respectfully. It makes the tone of your email seem dull.

Sudipto Das

Sudipto writes educational content periodically for LearnPick South Africa and backs it up with extensive research and relevant examples. He's an avid reader and a tech enthusiast at the same time with a little bit of “Arsenal Football Club” thrown in as well. He's got more than 5 years of experience in digital marketing, SEO and graphic designing.

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